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Privacy Policy

We value your privacy. At CHC we believe that personal information we collect on our services (including our website: www.chcnav.com and mobile application: LandStar7) should only be used to help us provide you with the highest quality of products, services and support. We display this Privacy Policy to make you aware of the information practices for CHC website and LandStar7 software, including what information we collect and why we collect it, how we use those information, and with whom the information is shared. We may update our Privacy Policy from time to time to stay current with changes in our business and to better serve you. We encourage you to visit this page frequently to inform yourself of any changes. It is important for you to understand how this happens and how you may control it, so please read this Privacy Policy carefully. 

Information that may be collected

blob.pngInformation you provide us

Register as a user of CHC products such as LandStar7 will ask for a CHC Account firstly. When you sign up the account, we’ll ask for personal information, like your name, country, email address, telephone number to store with your account. By providing the information to CHC you consent to our transfer of this information to our company databases and other repositories, wherever located.

blob.pngInformation we get from your use of our services

blob.pngDevice information

Specific device information (for example, the hardware model, the operating system version number, unique device identifier and other mobile network information) will be sent to CHC when you install our software and use our service.

blob.pngLog information

When you use CHC services, we automatically collect and store certain information in server logs. This includes:

(1)Launch processes of our service

(2)Device information

(3)Detailed operation of our services

(4)System activities

(5)Crash information

blob.pngLocation information

When you use CHC services and software, we may collect and process information about your actual location. It includes location information provided by internal GPS of mobile phones and location information provided by devices which are accessed by other ways.

blob.pngUnique application numbers

Certain services include a unique application number. This number and information about your installation may be sent to CHC when you install that service for Device adaptation judgment and your authentication.

blob.pngLocal storage

Our services will collect and use the access permission to your local storage.

blob.pngNetwork permission

Our services will use the network permission of your device to access the internet.

blob.pngWifi device permission

Our services will use Wi-Fi permission(for example, open WiFi and change Wi-Fi status) of your devices.

blob.pngBluetooth permission

Our services will use access to the Bluetooth permission of your devices to open the Bluetooth and obtain the Bluetooth device information that your device is bound to.

How we use those collected information

blob.pngDevice information

We will log your hardware model, operating system version and unique device identifier into the log file so that problems can be found when the application has some problems. In addition, we may need other hardware device identifiers such as the device IMEI for your authentication.

blob.pngLog information

Log information is used to identify and look for problems if necessary. 

blob.pngLocation information

The main function of our service is to collect and record your actual location, and we may use your location information for data acquisition or server location reporting, such as reporting location to Ntrip server .

blob.pngUnique application number

When you cannot obtain the unique identification code of your device, we may use the unique application number for your authentication.

blob.pngLocal storage

We will access to local storage of your device for data persistence, reading and writing of the application related data.

blob.pngNetwork permission

Certain services of CHC may need access to network information, for example, obtaining Ntrip differential data using PDA network so that our positioning services are more accurate.

blob.pngWifi device permission

Certain services of CHC may need use the device's Wi-Fi permission so as access to other hardware devices for communication. For example, the position information is acquired from GNSS receivers via Wi-Fi.

blob.pngBluetooth permission

Certain services of CHC may need use the device's Bluetooth permission so as access to other hardware devices for communication. For example, the position information is acquired from GNSS receivers via Bluetooth.

Information that we share

In the ordinary course of business CHC will not sell, trade or rent your individual identifying information to others absent your consent to do so. We do not share personal information with companies, organizations and individuals outside of CHC, we may share the personal data you provide online with CHC Companies. We may share non-personally identifiable information publicly and with our partners, for example, we may share information publicly to show trends about the general use of our services.

How to Contact Us

If you have requests or questions in connection with this Privacy Policy you may contact us at support@chcnav.com.